Sat, Dec 21, 2024
Quality, the key to sustainable development
In order to fulfill the goals of the electronic government, observe the citizen's rights, and provide timely, quick and easy service to the customers, as well as improve their satisfaction, the company has provided its testing services in the form of an electronic service. Due to the physical nature of the test process, it is possible to register customer requests and present the results electronically through the following links.
| Electronic complaint registration, electronic participation, electronic survey |
| Survey |
| Electronic complaint |
| Electronic participation |
Electronic service request of Soil Technical and Mechanical Laboratory
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Request for technical service, engineering and quality control of construction project |
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The necessary documents to perform the service can be obtained by requesting and completing the service offering form and concluding the contract. The terms and conditions of the service request are based on the implementation method of feasibility assessment and test order registration based on the ISO standard. |
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The location of providing services in the centers of technical and soil mechanics laboratories and the costs of performing technical and engineering services based on the tariff of geotechnical services and material resistance in the year 1400 by depositing to the current bank accounts of Central Bank 945175 and 4001063604009455 or through the machine located in the company It is a POS laboratory. |
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Forms and processes
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Send a complaint to the highway system of the Ministry of Roads and Urban Development |
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| After receiving the above forms, they should be sent to the e-mail address of the person in charge of the relevant service desk with the specifications mentioned on this page, for follow-up and necessary action. |
Service delivery schedule
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Visiting hours for customers to receive service (Tehran): |
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Saturday to Wednesday from 8:00 to 16:00 |
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Visiting hours for customers to receive service (city centers): |
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Saturday to Thursday from 7:30 to 14:00 |
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Service certificate
Soil Technical and Mechanics Laboratory Company |
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service (id) |
Service ID
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Service delivery platform
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under the service |
| 1 | Providing technical, engineering and quality control services in the fields of road, housing and urban development | 15051495000 |      |
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Dear citizens can comment on any of the services of this executive body through the following link (www.mardom.ir) : |
| Link to the page of Soil Technical and Mechanical Laboratory in the government service management system |
| Link to the page of Soil Technical and Mechanical Laboratory Company in the government service management system (special for people) |
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Service level agreement statement |
Communication with the officials of the service desk
| Bushehr province Name and surname: Shahram Ahmadi Direct contact number: 3-33444652-077 telephoto: - email: bs@tsml.ir |
Ardabil Province Name and surname: Youssef Karimzadeh Direct contact number: 045-32725515 telephoto: 045-33721128 email: ar@tsml.ir |
central office Name and surname: Majid Reza Zarghampur Direct contact number: 021 - 88638396 telephoto: 88025420-021 email: customer_dep@tsml.ir |
| Kurdistan province Name and surname: Ismail Molodi Direct contact number: 087-33623546 telephoto: 087-3362048 email: kd@tsml.ir |
Fars province Name and surname: Zahra Ahmad Panah Direct contact number: 071 - 32278578 telephoto: 071 - 32288115 email: fr@tsml.ir |
Zanjan province Name and surname: Tawakkel Aslani Direct contact number: 024-33745695 telephoto: 024-33770242 email: zn@tsml.ir |
| Lorestan province Name and surname: Amin Skini Direct contact number: 33235116 - 066 telephoto: 066-33215308 email: lr@tsml.ir |
Kohgiluyeh and Boyer Ahmad province Name and surname: Narges Alipour Direct contact number: 33334233 - 074 telephoto: 33334232 - 074 email: kb@tsml.ir |
Kerman province Name and surname: Ali Fadaei Kermani Direct contact number: 034-33235008 telephoto: 034-33210040 email: kr@tsml.ir |
| North Khorasan province Name and surname: Mohammad Kazem Kazemi Asl Direct contact number: 9-32244418-058 telephoto: - email: kh-s@tsml.ir |
Alborz Province Name and surname: Mustafa Taati Direct contact number: 026-32509003 telephoto: 026-32541245 email: al@tsml.ir |
Mazandaran province Name and surname: Jesus the deer Direct contact number: 011-3311983-85 telephoto: 011 - 33118650 email: mz@tsml.ir |
| Hamedan province Name and surname: Hossein Jafari Hajat Direct contact number: 081 - 38261388 telephoto: 081 - 38273063 email: hm@tsml.ir |
Khuzestan province Name and surname: Nasser Shabani Direct contact number: 061 - 33375254 telephoto: 061 - 33375254 email: kz@tsml.ir |
Hormozgan Province Name and surname: Mohammad Javad Plasizadeh Direct contact number: 076-33352318 telephoto: 076-33351228 email: hr@tsml.ir |
| Tehran Province Name and surname: Hossein HajipourDirect contact number: 88843062 - 021 telephoto: 88843062 - 021 email: th@tsml.ir |
Kermanshah province Name and surname: Tawheed DolatshahiDirect contact number: 083-38238546-7 telephoto: 083 - 38238742 email: kr@tsml.ir |
East Azerbaijan Province Name and surname: Mehrdad Imani Direct contact number: 041 - 34796409 telephoto: 041 - 34776280 email: as@tsml.ir |
| Chaharmahal and Bakhtiari province Name and surname: Ali Reza Jafari Substitute: Shahram Khodarahmi Direct contact number: 038-32252346 telephoto: 038-32225080 email: ch@tsml.ir |
Gilan province Name and surname: Hadi NabizadehDirect contact number: 013-33759041 telephoto: 013-33759045 email: gl@tsml.ir |
Semnan Name and surname: Mehdi KeshavarzDirect contact number: 023-33442246 telephoto: 023-33441590 email: sm@tsml.ir |
Related questions
1- What is the method of transferring materials and materials to the laboratory for testing?
- The transfer of materials and materials is done by the applicant or in the case that sampling should be done by the laboratory, with the presence of the company's experts.
2- What tests are performed in the soil technical and mechanical laboratory?
- Soil Mechanics and Technical Laboratory provides quality control services for construction projects in 5 fields, which generally include (laboratory services, calibration of laboratory equipment, geotechnical studies, zoning and field surveys, road, airport and railway consulting, training and research) is in the service introduction menu, the list of laboratory services is presented separately for each department, and it is recommended that users can refer to the desired department to receive relevant information.
3- What happens if the result of the test to confirm a characteristic is negative?
- The technical and soil mechanics laboratory does not express an opinion regarding the rejection or approval of the test, and the laboratory is only responsible for conducting the test.
4- What is the cost of the tests?
- It is based on the tariff of geotechnical services and the resistance of materials of the country's plan and budget organization.
5- How long does it take for the results to be ready?
- Since the tests are conducted based on the international and national standards of the country, the duration of the preparation of the test results depends on the test method and the time defined in the relevant standard.
6- Is it possible to keep the samples in the soil technical and mechanical laboratory in the future?
- After conducting the tests, the remaining samples requested by the Provincial Laboratory, Dam and Thermal Plan, and Exploration Office will be kept in the secretariat for one month from the date of the number and registration of sending the final results, and after that they will be destroyed, and the samples that It is related to real persons and legal companies and organizations, if it is stated in the applicant's application that it can be kept after the tests are completed.
7- In what hours and days is it possible to send samples?
- It is done on all working days and during office hours, and if prior coordination has been done, during non-working hours.
8- Is there a discount in providing services?
- Based on the approvals of the assembly and the board of directors of the company and with the order of the executive management.
9- Are all tests performed at the soil technical and mechanical laboratory or can they be outsourced?
- Almost all experiments are done in the laboratory.
10- Is it possible for an observer to be present during the experiment?
- With the coordination of the Technical and Engineering Vice-Chancellor, it is possible for an observer to attend.
Electronic service desk
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Service title |
Providing technical, engineering and quality control services in the field of road, housing and urban development | ||||||||
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Service ID |
150514995000 | ||||||||
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System name and address |
Laboratory services window system https://www.tsml.ir/en/services
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Type of service |
Serving Citizens (G2C)
Business to Business (G2B) Serving other government agencies (G2G) |
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Service description |
Providing the services of quality control tests of building materials and construction projects, geotechnical studies, road evaluation and paving, and airports, calibration of laboratory supplies and equipment, and provision of educational research services and formulation of standards and criteria |
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Documents required for service |
Service request and contract conclusion | ||||||||
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High-handed rules and regulations |
The technical and executive system of the country, the rules and regulations of the management and planning organization and the company's statutes | ||||||||
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Average service delivery time |
Varies from one day to one month | ||||||||
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The cost of providing service to recipients |
Based on the management and planning organization tariff (geotechnical tariff and material resistance) | ||||||||
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Workflow steps |
1- Submission of a service request by the applicant 2- Referral of the request to the marketing and contracts expert to announce the technical opinion and complete the work sheet 3- Check the feasibility of the service and resolve possible ambiguities of the request 4- Estimate the cost and time of the service and agreement with the customer 5- Carrying out the quality control inspection process 6- Starting the process of testing on test samples by specialized laboratories 7- Summarizing and sending the test results to customers |
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Statistics provide information
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Title |
Projects in the system |
Users and operators of the system |
Number of reports |
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Number |
21271 |
128743 |
397489 |
Policies and strategies in the field of electronic government
Policies and strategies in the field of electronic government
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Address : Tehran, North Kargar St., above Jalal Al Ahmad Highway, next to Tehran University, No. 1464
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working hour : 24/7
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Phone : 021-41463000
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Fax: 88025420
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Email : info@tsml.ir
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Postal Code : 1439955981
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Email of the housing cooperative company : taavoni.maskan@tsml.ir
