1 - The speed of processing the request and providing the initial price estimate

2 - The speed of providing services and submitting technical reports

3 - Confidence in the results presented

4 - How to communicate and apply customer/employer opinions

5 - The degree of conformity of standards with international standards

6 - Ease of service delivery process

7 - The level of technology and the up-to-dateness of equipment and technical capabilities

8 - Competence, knowledge and skills of experts

9 - Providing initial advice and answering questions

10 - The quality of technical reports presented in terms of appearance

11 - How did you get acquainted with the services of this company?

12 - In your opinion, what is the best way to inform the results of the tests?